Privacy policy

Privacy Policy
Effective Date: 23 January 2026

Krickets LLC (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you use our website, mobile applications, and related services (collectively, the “Services”).

 
Information We Collect
We may collect the following types of information:

Information You Provide
Name
Email address
Contact details when you communicate with us
Any information you voluntarily submit through forms or support requests
Automatically Collected Information
When you use our Services, certain information may be collected automatically, including:

Device information (such as device type and operating system)
IP address
Browser type
App usage data and interaction data
Diagnostic and performance data
This information is collected to improve functionality, security, and user experience.

 
How We Use Information
We use collected information to:

Provide and maintain our Services
Improve app performance and features
Respond to user inquiries and support requests
Communicate important updates related to our Services
Ensure security, prevent fraud, and comply with legal obligations
We do not sell your personal information to third parties.

 
Third-Party Services
Our Services may use trusted third-party tools such as analytics, crash reporting, or advertising services. These third parties may collect information in accordance with their own privacy policies. Examples may include:

Analytics services
Performance monitoring tools
Advertising platforms (if applicable)
 
Data Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the internet or electronic storage is completely secure.

 
Children’s Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

 
Your Rights and Choices
Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction or deletion of your information
Withdraw consent where applicable
To exercise these rights, please contact us using the information below.

 
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our Services after changes indicates acceptance of the updated policy.

 
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]